Overview

Welcome to DE LUXE Eau de Parfum. The terms “we,” “us,” and “our” refer to DE LUXE Eau de Parfum. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services online.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service and our applicable store policies, including our Privacy Policy and Return and Refund Policy. If you do not agree with these terms, please do not use our website.

Nothing in these terms limits any rights you may have under applicable consumer protection laws.

1. Eligibility and Use of Our Website

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You may use our website only for lawful purposes. You must not use our services for fraudulent activities, violate applicable laws, or interfere with the proper operation or security of our website.

2. Our Products

DE LUXE specializes in perfumes and fragrances, including men's, women's, and unisex collections.

We make reasonable efforts to display our products, descriptions, packaging, and colors accurately. However, product images and colors may appear differently depending on your screen, device, and settings.

Fragrance experiences and scent preferences vary from person to person. We cannot guarantee that a fragrance will match every customer's personal preferences.

Product descriptions, availability, packaging, and prices may change when necessary. We reserve the right to discontinue products or limit quantities, subject to applicable law.

3. Orders and Acceptance

When you place an order, you are submitting a request to purchase the selected products at the prices and under the conditions displayed at checkout.

You must provide accurate contact, billing, and shipping information so that we can process and deliver your order.

We reserve the right to reject, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability, or incorrect order information, subject to applicable law.

If an order is cancelled after payment has been collected, any refund required by law will be provided.

Please review your order carefully before submitting it. Cancellation requests may not be possible after an order has been processed or dispatched.

4. Prices and Payments

All product prices and applicable shipping charges will be displayed at checkout before you complete your purchase.

Prices and promotions may change without notice, but changes will not affect a completed order except where permitted by law.

We may offer different payment methods depending on availability, including cash on delivery or electronic payment options.

By submitting an order, you confirm that the information you provide is accurate and that you are authorized to use your selected payment method.

We reserve the right to correct pricing or listing errors and to cancel affected orders where permitted by law. If payment has already been collected, any applicable refund will be processed in accordance with the law.

5. Shipping and Delivery

We aim to process and dispatch orders within the timeframes communicated on our website or in your order confirmation.

Delivery estimates are provided for guidance and may vary depending on your location, courier operations, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact information.

If delivery fails because of incorrect details, repeated unsuccessful delivery attempts, or refusal of a parcel, additional shipping charges may apply where permitted by law and disclosed in advance.

For further information, please refer to our Shipping Policy.

6. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and replacements are handled according to our Return and Refund Policy and applicable consumer protection laws.

Because perfumes are personal fragrance products, certain opened, used, or tampered-with items may not qualify for return, except where a return or refund is required by law.

If you receive a damaged, defective, or incorrect product, please follow the instructions in our Return and Refund Policy.

7. Intellectual Property

All content on our website, including logos, brand names, text, product photographs, graphics, designs, and other materials, is owned by DE LUXE Eau de Parfum or used with appropriate permission, unless otherwise stated.

You may view and use website content for personal, non-commercial shopping purposes only.

You must not copy, reproduce, distribute, modify, publish, or commercially use our website content, branding, or product images without prior written permission, except where permitted by law.

8. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment providers, delivery companies, and analytics tools.

Third-party services may operate under their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

Your use of third-party services may be subject to additional terms provided by those services.

9. Privacy

Your privacy matters to us. Information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy, which explains how information may be collected, used, and shared.

10. Prohibited Activities

You agree not to:

• Use our website for unlawful or fraudulent purposes.

• Submit false, misleading, or unauthorized order information.

• Attempt to interfere with our website's security or functionality.

• Upload malicious software or harmful code.

• Copy, scrape, or commercially exploit website content without authorization.

• Infringe our intellectual property rights or those of others.

• Abuse, threaten, or harass our staff, service providers, or other customers.

We may restrict or suspend access to our services when reasonably necessary to address violations, subject to applicable law.

11. Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website and product information accurate and available. However, we do not guarantee that the website will always operate without interruptions, errors, or technical issues.

To the extent permitted by law, DE LUXE Eau de Parfum will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or limited under applicable law.

12. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your violation of these Terms of Service or another person's legal rights.

This section does not apply to the extent that a claim results from our own unlawful conduct or liability that cannot legally be excluded.

13. Governing Law

These Terms of Service are subject to the applicable laws governing our business and the transaction, together with any mandatory consumer protection laws that apply to you.

Nothing in this section removes any rights or remedies available under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our products, operations, website, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date. Changes will apply as permitted by law.

15. Entire Agreement

These Terms of Service, together with the policies referenced on our website, govern your use of our store and services.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Thank you for choosing DE LUXE Eau de Parfum. We appreciate your trust and support.